George Best Belfast City Airport wanted to provide a smoother and more pleasurable airport experience by delivering relevant information directly to passengers, at any time of day, via their preferred...
The real-time passenger does not want to wait in queues, does not want to crowd under flight information screens, nor wait in lines. Technically they are more savvy than pre-COVID,…
Belfast City Airport’s focus is on providing an airport experience that exceeds the expectations of its customers and this means harnessing the best tools to deliver the best customer service….
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