Belfast City Airport’s focus is on providing an airport experience that exceeds the expectations of its customers and this means harnessing the best tools to deliver the best customer service….
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Birmingham Airport is to launch a new flight update service for departure passenger Twitter users from this summer. Working with Cork based technology company, TIC, the new information service, known…
London City Airport has launched a new Facebook Messenger functionality, enabling passengers to get information about their upcoming flight on their mobile device. Users, with the application installed, can message…
BizTweet in the Irish Tech News; the full article can be read at http://irishtechnews.net/ITN3/business-showcase-biztweet
Providing timely and relevant updates to passengers is a sure-fire way to help them keep on top of their travel plans and relieve stress during the day of travel, and…
London City Airport has launched a new service that allows passengers to opt in to receive automated flight updates directly to their mobile device via Twitter. Passengers can now Tweet…
Our tech start-up of the week and the first one to watch for 2015 is BizTweet, a company that helps businesses communicate with customers in real-time via Twitter. BizTweet is…
Getting engaged… Building a social media following, developing appropriate content and engaging with followers all takes work and expertise. While some airports have dedicated initiatives to build on these platforms,…
Paul Brugger Founder and CEO of TIC, the company behind BizTweet, collected the IATA Passenger Innovation award during the IATA World Passenger Symposium 2014 in San Diego. Fully story:…
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