The real-time passenger does not want to wait in queues, does not want to crowd under flight information screens, nor wait in lines. Technically they are more savvy than pre-COVID,…
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Apr 26
Belfast City Airport partner with AirChat due to the value, industry knowledge, and omnichannel communication.
By Paul Brugger In the Press No CommentsBelfast City Airport’s focus is on providing an airport experience that exceeds the expectations of its customers and this means harnessing the best tools to deliver the best customer service….
Oct 30
Airports provide operational flight information through a number of different methods. The most obvious source is the traditional Flight Information Display System (FIDS), but legacy platforms like SMS and email,…
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