August 2018 was a phenomenal month for BizTweet. We were responsible for 43.52% of ALL airport communication via Twitter worldwide. When you account for all the platforms we service—namely Twitter, Facebook and WeChat—we are now tracking and sending over 2M messages in 41 different languages per annum. With new airport clients on-boarding in many regions this figure is expected to rise exponentially.
BizTweet has partnered with ACI to sponsor it’s first ever inaugural ASQ Customer Excellence Global Summit. The key theme of the event, Delivering the Best Experience, mirrors BizTweet’s core values, helping airports to improve customer experience and in turn, customer satisfaction.
Read on to find out more about this exciting partnership and the inaugural ASQ Customer Excellence Global Summit.
EASIER ACCESS TO FLIGHT INFORMATION Isavia’s new website has been launched You can now access information on flights and services at Keflavík Airport through Twitter and Facebook Messenger 11 million…